Services / WhatsApp
WhatsApp automation
Sales, support, and lifecycle flows on WhatsApp Cloud API: templated, CRM-synced, measurable.
Problem
Customers already live on WhatsApp. Brands reply late, lose context, and cannot attribute conversations to revenue.
Approach
We design conversation systems: templates, bots, human takeover, and CRM sync that treat WhatsApp as infrastructure.
Deliverables
- Conversation architecture & templates
- Bot + human handoff design
- CRM / warehouse sync
- Compliance-ready opt-in flows
What we build
- Lead engagement and qualification
- Order status & support bots
- Broadcast + segmentation engines
- Sales desk with assignment rules
Stack & integrations
- WhatsApp Cloud API
- Business messaging
- CRM connectors
- Message queues
Related work
Retail WhatsApp pipeline
From scattered inbox replies to a CRM-synced engagement system.
Read case study →