Services / Automation
Process & ops automation
Approvals, ERP/CRM glue, and ops workflows that remove manual drag without breaking control.
Problem
Critical work still hops between spreadsheets, Slack, and tribal knowledge: slow, error-prone, invisible.
Approach
We map the real process, automate the repeatable spine, and leave humans on exceptions and judgment calls.
Deliverables
- Process map & automation blueprint
- Integration layer across systems
- Exception queues & alerts
- Runbooks and ownership model
What we build
- Approval and escalation engines
- ERP ↔ CRM sync and enrichment
- Ops checklists that self-advance
- RPA where APIs do not exist
Stack & integrations
- Workflow engines
- REST & webhooks
- ERP / CRM APIs
- Queues & schedulers
Related work
Ops approval spine
Approvals and handoffs that used to live in email, now measurable.
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